Why the Galaxy Note 7 kept exploding – Samsung reveals REAL reason behind smartphone fires

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Samsung has revealed more about its Note 7

After months of testing, Samsung has finally revealed what caused its flagship Galaxy Note 7 to catch fire.

At a press conference the Korean firm said that two separate faults with the battery were the cause of the issues that saw some devices overheat and explode.

Speaking about the problems, that forced Samsung to recall the smartphone, the company said: "Throughout the last several months, Samsung has invested all of our efforts and substantial resources to finding the cause of the Galaxy Note7 incidents.

"Our investigation examined every aspect of the Galaxy Note7 including hardware and software, and related processes, such as assembly, quality assurance testing, and logistics.

"Through a large-scale testing facility where approximately 700 Samsung researchers and engineers replicated the incidents by testing more than 200,000 fully-assembled devices and more than 30,000 batteries, Samsung finally concluded the cause of the issues.

Samsung Galaxy Note 7 – In Pictures
Tue, August 2, 2016

Samsung's brand-new Note 7 boasts a beautiful dual-curved 5.7inch Quad-HD Super AMOLED display, improved camera, next-generation S Pen stylus and water resistant design.

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Samsung Galaxy Note 7 sports a dual-curved 5.7in Quad-HD Super AMOLED display, water resistant design, improved 12MP camera, and supports fast-charging

"In addition to our own investigation into these incidents, we also retained independent industry expert organisations, including UL, Exponent and TUV Rheinland, to provide objective, unbiased analysis.

"Our investigation, as well as the investigations completed by three independent industry organisations, concluded that the batteries were found to be the cause of the Note7 incidents.

'Nonetheless, we provided the target for the battery specifications for the innovative Note7, and we are taking responsibility for our failure to ultimately identify and verify the issues arising out of battery design and manufacturing process prior to the launch of the Note7."

Samsung now says it has put in place multi-layer safety measures protocol at the product planning stage, and an 8-Point Battery Safety Check.

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