A Starbucks worker has been accused of writing 'RRR…ichard' on cup to MOCK customer with a stammer
Richard Procter claims he was handed the cup in the Starbucks at Ashford International railway station in Kent by the barista on January 13th.
Mr Procter says the employee daubed his name round the lip of the cup with extra letters and an ellipsis to indicate where he struggled to say his name.
Mr Procter, who runs an IT company in Kent, said: “The treatment I received from one of [Starbucks] staff this morning was extremely offensive and humiliating.
The incident happened at Ashford International railway station in Kent
The treatment I received from one of [Starbucks] staff this morning was extremely offensive and humiliating
“Would this be acceptable to a person with more obvious disabilities? I highly doubt it.
“Yes I have a speech impediment, and have been subjected to many jokes over the years, of which most I can handle, however there are many people that struggle to cope in public and this could be extremely upsetting for them.
“This is not unique but for some reason some of society think it’s acceptable behaviour.
'Would this be acceptable to a person with more obvious disabilities? I highly doubt it'
“The only difference in this instance is that I was handed the proof instead of having to listen to the comment.”
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A Starbucks spokesman said: “We were disappointed to hear of this customer’s experience and have been in touch directly to apologise.
“The actions of the partner involved were unacceptable and they have been suspended pending further disciplinary action.
“We aim to provide a warm and welcoming environment for all of our customers, and plan to provide additional awareness training for our store partners in future.”