In January 2016, 77-year-old’s Betty Boylan’s relatives planted a secret camera in her Bupa nursing home which exposed horrific cases of manhandling before her head was slammed into a chair.
During today’s edition of the ITV show, Betty’s daughter Bernice Jarvis and granddaughter Lisa Thompson burst into tears as a clip of their beloved relative’s abuse played out on screen.
As the pair turned away from the disturbing footage, Phillip Schofield dashed to the nearest box of tissues while they opened up on Betty’s ordeal.
“She’s such a kind person, the most she’d do is hug and kiss you,” Lisa enthused. “She’d kiss you to death.”
Phillip Schofield comforts teary guest on This Morning
This Morning: Most emotional moments
Sun, July 17, 2016
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This Morning's most emotional moments
You can hear my nan say stop it
This Morning guest
Explaining why they took matters into their own hands and turned Betty’s carer, Bina Begum from Birmingham, to authorities, she added: “We knew we had to phone police, which we did. We knew once police were phoned we wouldn’t get a chance to speak to her.”
Bina was arrested and charged for neglecting Betty and was sacked once videos of the astonishing torture came to light. However, her family felt her £270 fine was “far too lenient”.
“You can hear my nan say stop it, it’s just disgusting behaviour,” Lisa cried.
Phillip Schofield leapt to the This Morning guest's aid
Bernice Jarvis and Lisa Thompson watched footage of their mum and grandmother being abused
Thankfully, Betty’s on the mend at home with her daughter and is well on her way to making a full recovery.
“She’s back at home with me,” explained Berni. “It’s coming up to five weeks this week and honestly the change in her. She’s opening her eyes, she’s more alert.”
This Morning airs weekdays at 12.30pm on ITV.