Devout nun Mairead Murphy was escorted out of a care home after helping a friend out of bed
Former nurse Mairead Murphy said she was appalled at the state in which she found the 91-year-old Parkinson’s sufferer Nora Ayliffe while visiting her in care.
She claimed she was forced to get her out of bed and into a clean outfit after noticing a strong smell of urine in the room and stains on her clothes.
But the simple act of kindness erupted into a major row when care home bosses said she was unqualified to undertake the task.
To Ms Murphy's horror they summoned the police who told her not to return to private Regency Court care home in Littlehampton, West Sussex.
I’m a farmer’s daughter and proud of it, but the pigs in our farm were in a better state than the state I found Nora in that day
Days later the nun, who qualified as a nurse in 1981, drove Ms Ayliffe's partner to the Bupa run home for a visit but found herself in hot water.
She was made to wait by the front door for almost an hour while Sean Corry, 84, went inside.
But to her amazement police were again called to take her off the premises.
Ms Murphy claims a row erupted after trying to change her friend's clothes
Bupa claimed Ms Murphy “violated approved safeguarding procedures” by helping Ms Ayliffe out of bed and into a change of clothes.
They said the procedure required two trained care home staff and defended the manager’s decision to report her to social services.
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Ms Murphy said: “I’m a farmer’s daughter and proud of it, but the pigs in our farm were in a better state than the state I found Nora in that day.
“The mentality of safeguarding Nora from me, her friend who loves her dearly and would do all I can to make her comfortable and happy, I just can’t get my head around that.”
Symptoms of Parkinson's
Wed, August 24, 2016
One in every 500 people has Parkinson's. It is a progressive neurological condition, that limits movement. Here are the most common signs and symptoms.
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Tremor – One of the most noticeable signs of Parkinson's is a tremor that often starts in the hands or fingers when they are relaxed
Police were called to the premises of the nursing home because of what happened
Regency Court claims to provide round-the-clock care by highly trained staff on an individual basis with a strong focus on promoting dignity, independence and a high quality of life.
Ms Murphy, who has been a nun since 1968, had already reported the home to the Care Quality Commission in 2015 after becoming concerned for Ms Ayliffe's welfare.
They received a “requires improvement” rating after inspectors found several breaches of the Health and Social Care Act but managed an improved “good” rating following an unannounced inspection last year.
Bupa managing director Kay Cox said: “We take all complaints made to our homes very seriously and immediately investigated these concerns.
The 91-year-old woman suffers from Parkinson's disease
“We work closely with the council’s safeguarding team who have reviewed the situation and are confident we have taken all the right steps to ensure Nora’s safety.
“We have strict rules to protect the health and wellbeing of our residents and lifting residents requires two trained care home staff.
"We therefore always ask all visitors to our homes not to attempt to lift residents from their beds and instead ask for assistance from our carers.”