A human skeleton has been found on a Greek island where Steven Cook went missing
Steven Cook, 20, disappeared on a night out with friends in the Crete resort of Mallia where the remains were found.
Forensic tests are being carried out and Steven's family in the UK have been told of the discovery.
Police have revealed a disposable camera and a belt were found next to the body. Steven was on holiday on his first trip abroad in September 2005 when he vanished without trace.
He had been out drinking with friends but left a pub alone at the end of the night.
A huge search of the island was carried out but nothing was found and his disappearance has remained his mystery.
His parents Norman and Pat, both 73, in Sandbach, Cheshire, put up a €7,000 reward for information about their missing son.
Steven, 20, disappeared on a night out with friends in 2005
Mrs Cook said: "We have been told that a skeleton has been found. We don't know what to make of it.
It was a shock to receive the call after all this time, it's upset all the family
"It was a shock to receive the call after all this time, it's upset all the family.
"But it's not the first time this sort of thing has happened. We are waiting to hear more form the Greek authorities."
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Police were called after the skeleton was discovered by workmen cleaning the well.
His parents Norman and Pat put up a €7,000 reward for information about their missing son
Steven's family has been told of the discovery and DNA tests will be carried out
The remains were taken to the forensic department of Heraklion University Hospital where DNA tests will be carried out.
Islanders believe it may be Mr Cook because there are very few unsolved missing persons in Crete. One local said: "The owner of the well brought in a company to clean the well and empty whatever was at the bottom of it.
"They found a complete human skeleton and a small camera.
"The police and coroner were both called to the scene." Locals said the bones were from a man of about average height and there was no signs he had suffered trauma.
MISSING RAF serviceman, Corrie Mckeague Mon, January 9, 2017
Corrie Mckeague, of Dungermline, Fife, has been missing since he disappeared after a night out in Bury St Edmunds, Suffolk on September 24. The 23-year-old's girlfriend, April Oliver, 21, of Norfolk, revealed she found out she was expecting his child two weeks after he vanished near RAF Honington where he has been based for three years while training to be a gunner and a medic.
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April Oliver, 21, girlfriend of missing 23-year-old Corrie McKeague (right), who has revealed she is expecting his child
Liverpool soccer fan Steven died on the night his team won the 2005 Champions League final in Istanbul.
When his team were 3-0 down at halftime Mr Cook rang his brother Chris, 42, at home in Cheshire.
On the 10th anniversary of the disappearance Chris said: "He said to me: "We can do it, we've just got to believe, believe, believe".
"That's the saying we say now when we get down."
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