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Tech

HP battery recall – How to check if your HP laptop is at risk of catching fire

HP battery recall – How to check if your HP laptop is at risk of catching fire
Newsexplored
25th January 2017
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HP battery recallGETTY

HP battery recall

Technology firm HP, are warning customers about a potential fire hazard from some of their laptops.

It's thought the issue, which appears to be a problem with the battery, is affecting over 100,000 machines.

HP is now advising customers to cease use of affected laptops immediately.

The laptops hit by the problem include HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016.

In a statement, HP said: "These batteries have the potential to overheat, posing a fire and burn hazard to customers. HP urges customers to recheck their batteries, even if they did so previously, and were told they were not affected.

"However, original batteries replaced as part of the program announced in June 2016 are not affected by this program expansion."

You can find out more about the recall from HP's dedicated website.

HP PavillionHP

The HP Pavilion Notebook is one of the machines hit by the issue

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HP has said its primary concern is for the safety of its customers and it is proactively notifying users, and will provide a replacement battery for each verified, eligible battery, at no cost

This latest problem for HP comes after similar issues hit the firm last year.

Thousands of laptops across the UK were recalled in July due to a fire risk caused by unsafe batteries.

Some HP and Compaq laptops were found to pose a danger to consumers due to overheating batteries which could potentially cause a fire.


The ProBook, Envy, Presario, and Pavilion Notebook brands were among those affected.

Samsung Galaxy Note 7 – In Pictures
Tue, August 2, 2016

Samsung's brand-new Note 7 boasts a beautiful dual-curved 5.7inch Quad-HD Super AMOLED display, improved camera, next-generation S Pen stylus and water resistant design.




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Samsung Galaxy Note 7 sports a dual-curved 5.7in Quad-HD Super AMOLED display, water resistant design, improved 12MP camera, and supports fast-charging EXPRESS NEWSPAPERS

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Samsung Galaxy Note 7 sports a dual-curved 5.7in Quad-HD Super AMOLED display, water resistant design, improved 12MP camera, and supports fast-charging

HP isn't the only technology firm to face issues with its batteries.

Earlier this week Samsung finally revealed what caused its flagship Galaxy Note 7 to catch fire.

At a press conference the Korean firm said that two separate faults with the battery were the cause of the issues that saw some devices overheat and explode.

Errors both in design and manufacturing affected batteries by two different manufacturers.

Speaking about the problems, that forced Samsung to recall the smartphone, the company said: "Throughout the last several months, Samsung has invested all of our efforts and substantial resources to finding the cause of the Galaxy Note7 incidents.

"Our investigation, as well as the investigations completed by three independent industry organisations, concluded that the batteries were found to be the cause of the Note7 incidents."

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25th January 2017
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