Apple will upgrade your device when it replaces a broken unit, here’s how
Apple is purportedly replacing broken iPad 4 models with new iPad Air 2 units.
If you bought the fourth-generation iPad – the first to launch with the now-ubiquitous Lightning connector back in September 2012 – and need to get it repaired, you could be in for a very nice surprise.
The iPad 4, which was initially marketed as the iPad with Retina display, is no longer in production.
As a result, Apple will now replace any broken iPad 4 units with the more recent iPad Air 2.
The policy change was first reported by technology blog 9To5Mac, which obtained an internal memo distributed to Apple Store staff.
The newer model boasts a number of improvements, including a fingerprint scanner, and thinner design
The iPad Air 2 debuted in October 2014 and features a number of improvements over the iPad 4, including a brighter laminated Retina display, faster processor, upgrade front and rear cameras, Touch ID fingerprint sensor, and slimmer hardware design.
Apple recently discontinued the iPad Air 2, replacing it with a new tablet simply dubbed iPad.
However, the Air 2 was manufactured by Apple for a solid two and a half years, so it should have plenty of stock lying around to help-out anyone with a busted iPad 4.
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According to the leaked memo, Apple is has told store employees to inform customers eligible for the replacement about the various colour options available with the iPad Air 2, which shipped in Space Grey, Silver and Gold.
If you had an iPad 4 with either 16GB or 64GB capacity that needs to be replaced, you could also be in-store for a storage bump since the iPad Air 2 that Apple is offering as replacement units only ship in either 32GB and 128GB capacities.
If you happen to have an old iPad model lying around that is still under AppleCare warranty, it could be a great way to upgrade your device.
But if your warranty has run-out and you’re faced with the prospect of paying for your replacement, you might be better off getting the new iPad that Apple launched last month.
The news comes as tipsters revealed that people who own an iPhone 5 or an iPhone 5C will likely be overlooked for the next major version of iOS.